Any returns made under the distance selling act must be made by a similar signed for method at the customers expense. If for any reason you are not happy with your purchase and would like to return it please start by emailing email@example.com with your return details and we will walk you through what we need you to do to get the process going.
Any returns must be sent 1st class via Royal Mail. The customer must pay for the return postage costs, which will be refunded once the goods have been received by Hair Dressing Supplies Lincoln.
Once the parcel has been received, a full postal refund will be given via the payment method. We aim to process all refunds within 24 hours of receiving the return.
We offer a 30-day returns window from receipt of goods. Upon receiving goods, any customer has 30 days to notify us that they wish to send back an item or items. Once notified we will honour any return within the following 2 weeks.
Once a return item has been received by our staff we will refund the customer within 48 hours via the appropriate payment method.
Please remember that all deliveries require a signature on receipt. Please use an alternative email address if you won't be around to receive your order.
If any of the above information is unclear, or you would like to initiate a return, please email us at firstname.lastname@example.org or call 01522 717405 to speak to a member of our team.