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Order information
 
Orders dispatched the same working day for orders placed before 12.30pm excluding promotional days.
Orders placed after 12.30pm or on weekends may be processed the next working day.
 
Please leave a suitable contact method, any complications may result in delivery delay if we can not get in touch. 
If an item is out of stock a refund may be issued instead.
 
 
 
Delivery information
 
  • Delivery charges are quoted excluding VAT. this will be added to the order at the checkout.
  • Standard delivery is 1-2 days, rate £3.95 weight up to 15kg.
  • Free delivery is available for orders over £100 including VAT.
*excludes highlands, islands, Ireland.
 
Orders can be tracked via the courier using your tracking number.
Delivery notifications will be sent, please include a valid mobile number when placing your order.
Delivery is Monday to Friday between 7.00am to 6:30pm, please ensure somebody available during these times to receive the delivery *excluding bank holidays.
 Track your parcel using your tracking number.
Click here for Parcel Force       https://www.parcelforce.com/track-trace
 
Please note, if you are not available to accept delivery the courier will attempt to leave your parcel with a neighbour.
 
In the event the order arrives damaged i.e there is visible damage to the packaging we ask that you either sign for it as damaged in order for us to make claim or refuse delivery and request it be sent back to us. We will inspect the damage and send out a replacement to you.
 
International delivery
International delivery is available to some countries, time 2-5 days, rate starting at £19.95. Please get in touch for delivery quotes at dispatch@hairdresingsupplieslincoln.com
Dangerous goods- we regret we are unable to ships aerosols,peroxides or acetone to overseas destinations. 
 
Returns
 
If you're looking to return a faulty or incorrect item please get in touch at dispatch@hairdressingsupplieslincoln.com
Any discrepancies must be reported with 48 hours of receiving the order.
You can return items for up to 60 days of receiving your original order if you change your mind.
The goods are your responsibility until they reach our warehouse, please package them well.
All goods will be inspected on return, in the unlikely event an item is not suitable for resale it may be sent back to you.
We cannot collect items under the value of £15 unless it is at the cost of the customer. 


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